For retailers, manufacturers, and suppliers, CommerceHub plays a critical role in connecting supply chains, managing orders, and ensuring timely delivery to customers. Their technology replaces ancient EDI from the 1970s with their updated Universal Connection Hub. At Circle Commerce, we know that working this channel manually is time consuming and prone to error. That’s why we built a CommerceHub integration and Circle Commerce Omnichannel ERP. This streamlines your workflows, reduces manual data entry, and keeps your customers happy.
Why CommerceHub Matters
CommerceHub is one of the largest commerce networks in North America, trusted by leading retailers and brands, and based in New York. It provides a central hub where suppliers can receive orders, confirm fulfillment, and send shipping updates back to the retailer. Without integration, however, this would require logging in to a portal for each retailer. Then imagine on each portal manually inputting each order, setting each order status, and typing in each tracking number, carrier, box size and weight. Massively slowing down operations and lowering profitability.
How Our Integration Works
With Circle Commerce, CommerceHub becomes just another channel in your unified order management system:
Order Import – Download customer orders from retailers based on business cadence. Allow your team to start the order process when it’s best for operations or have it flow automatically on a schedule.
Inventory Sync – Optional inventory updates can be generated and sent back to CommerceHub, so retailers always know what’s in stock.
Shipping Confirmation – As soon as your warehouse fulfills an order, Circle Commerce automatically updates order status, and CommerceHub is updated according to your business cadence.
Tracking Numbers – Tracking number, carrier, box, and pallet information in Circle Commerce can be transmitted back to CommerceHub instantly, ensuring retailers and end customers have visibility from the moment the order ships.
Benefits for Your Business
Speed – Reduce order-to-ship time by eliminating manual steps.
Accuracy – Minimize data entry errors and prevent costly chargebacks.
Scalability – Handle growing order volumes without additional staff.
Customer Satisfaction – Keep retailers and customers updated with up to date order and shipping information.
Who Benefits Most?
Suppliers and brands working with large retailers who require CommerceHub compliance like The Home Depot, Nordstrom, Macy’s, Lowe’s and Costco.
Retailers expanding fulfillment models who need better visibility and faster updates.
Operations teams looking to save hours each week by automating repetitive CommerceHub tasks.
Ready to Simplify CommerceHub Management?
Our team has been integrating with CommerceHub for years, improving every piece of the order lifecycle, from order import to final delivery tracking. You can read more about out for process for integration.
If you’re using CommerceHub today, or are about to start, let’s talk about how Circle Commerce can help you integrate quickly and operate with confidence.
Contact us today to learn more about our CommerceHub integration, and how we can improve your unique business.